Subprocessor List
Symprex is a data processor and engages certain onward subprocessors that may process personal data submitted to Symprex’s services by the controller. These subprocessors are listed below, with a description of the service and the location where data is hosted. This list may be updated by Symprex from time to time:
Subprocessor | Description | Location |
Cloudflare | Content delivery and DDoS protection | Depending on origin of traffic |
DocuSign | Electronic document signing | European Union |
Elasticsearch | Platform monitoring | United Kingdom |
Freshworks | Support helpdesk (Freshdesk) | United States |
Intercom | Live chat support | United States |
Microsoft 365 | Communication and collaboration | United Kingdom |
Microsoft Azure | Hosting internal business systems | United Kingdom |
Microsoft Azure | Hosting SaaS products and services | United Kingdom, European Union, United States, Canada or Australia, as selected by customer |
Wildbit | Transactional email delivery (Postmark) | United States |
Twilio | Transactional email delivery (SendGrid) | United States |
Stripe | Billing and payment processing | United Kingdom |
Last updated: 6 January 2021